Request a repair

Winmate offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge.

Click to find your troubleshooting or scroll down to request a repair.

Knowledge Base

When your equipment needs repair, you can easily submit a repair request and track the status of all repairs. Please refer to the following descriptions to determine which tool is right for you.

Option 1: Check Warranty Status

  • Ideal for customers who are looking for product information
  • No registration or login required
  • Check warranty information instantly
  • Detailed warranty information

Option 2: Request Technical Support

  • Ideal for the customers who want detailed Winmate repair information
  • Need registration and login process
  • Separate Repair Status tool available on Support Community
  • One on one service service